Question 1

Where and how should I make my payment?

Accepted Answer

We accept all major credit cards and debit cards here. You will be emailed a receipt for your records. Please visit Make a Payment.

Question 2

Can I do installment payments?

Accepted Answer

Definitely! You can make payments at any time. Installment payments are required beginning 2 months from your session.

Question 3

Is a deposit required?

Accepted Answer

Yes, a non-refundable deposit is mandatory to secure your session at the time of booking. Deposit payments go towards your full service price.

Question 4

Is there an overtime fee?

Accepted Answer

Photography: There is a $50 fee for every half hour over the scheduled time set.
Videography: There is a $115 fee for every hour over the scheduled time set. 
Wedding: Please refer to the wedding pricing informational document  FAQs, if you would like to be sent a wedding price document. Please feel out the questionnaire here.

Question 5

I would like to receive more photos edited, is that possible?"

Accepted Answer

Yes of course, there is an additional $8 per photo for every picture wanted. Any additional exceeding 5 edits will be $6 per photo. All payments can be made at Make a Payment.

Question 6

Cancellation & Rescheduling Information

Accepted Answer

If your session must be cancelled OR rescheduled, please do so 72 hours before the scheduled appointment time. No shows will be charged the full amount of the session & prohibited from booking future appointments. If the session is cancelled within 48 hours of the scheduled session, a $50 cancellation fee will be assessed. For any session that needs to be rescheduled and there isn’t a date that works well in the foreseeable future for both parties; the deposit can be used for another service, used as a gift card, or be used at a later date.

Question 7

Weather Policy

Accepted Answer

We stay true to the scheduled shoot date until 48 hours of the date. You have the option to reschedule the session to another date that works best for you and K3MMG. The weather policy applies for the new rescheduled date.

Question 8

Travel Fee Information

Accepted Answer

We travel extensively all over working with capturing special moments and working with brands. You would be responsible for travel expenses and lodging if deemed necessary. Any location outside of a 30 mile radius of the Hampton Roads Area is subject to a travel fee of $0.50/per mile round-trip, which will be added to the total balance for the session. Feel free to contact us to see if you are eligible! Sometimes we are in areas for a period of time and can potentially schedule your session around the same time, we try to be as flexible as we can with your schedule. Please feel free to contact me via email: info@k3mmgroup.com or schedule a phone call.

K3 Marketing and

Media Group, LLC

FAQs - Frequently Asked Questions

Where and how should I make my payment?

Can I do installment payments?

Is a deposit required?

Is there an overtime fee?

I would like to receive more photos edited, is that possible?"

Cancellation & Rescheduling Information

Weather Policy

Travel Fee Information

Ready to work with us or have questions? Let's connect.

FAQs - Frequently Asked Questions

Where and how should I make my payment?

Can I do installment payments?

Is a deposit required?

Is there an overtime fee?

I would like to receive more photos edited, is that possible?"

Cancellation &amp; Rescheduling Information

Weather Policy

Travel Fee Information

Ready to work with us or have questions? Let's connect.

Cancellation & Rescheduling Information